Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 5 - 7 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Digital downloads
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

If you give me permission to contact you with exclusive sales for customers (who recently purchased from my shop) and possibly shop favorite potential customers.

Frequently Asked Questions

Does a restocking fee apply when returning?

A 10% restocking fee is applicable with returns due to the payment service charges on each transaction and shipping handling expenses.

Do you offer search services for specific Vintage Coach styles and colors?

Please contact me to discuss how I can work for you in finding your favorite Vintage Coach bag. Although there are no guarantees in finding the style and color you are looking for, I am happy to keep your wish list with me during my travels.

Help! How can I get my Vintage Coach swiftly!!

Contact me with your question(s) and date in which you need your Vintage Coach bag. I will reply quickly and let you know what is possible with your specific scenario.

Legal imprint